Problem-solving Requires Critical Thinking And Communication

It needs communication, either to be persuaded or to be aware of the problem, for any prosocial act to be successful and helpful to others. It is crucial to think critically and objectively after fully grasping a situation in order to develop a workable solution. A prosocial activity is one that aims to benefit others by giving of oneself, sharing, or contributing. Humans have a tendency to be selfish animals, despite the fact that they need to always be assisting others. However, communication—either explicitly telling someone they are in pain or showing it via body language—is a good place to start when trying to assist others realize that they have suffered. A need may be acknowledged and worked toward via communication, but solving a problem involves more than simply understanding the circumstances. To ensure that a judgment will be made rationally, the issue must first be understood before it can be reviewed and studied. The best method to approach an issue is via this critical thinking technique, which approaches the situation in an objective manner.

Before any prosocial conduct takes place, communication is crucial because it affects both the person who will behave prosocially and the person who has the problem. Without communication, the problem cannot be resolved since it is not being understood. Our parents and instructors instill in us the principles of assisting others from an early age, which influences us to act in a prosocial way. Some of these principles center on helping others and showing compassion for their struggles. Therefore, the ideals conveyed influence people to behave more kindly toward others. In his jigsaw classroom research, Elliot Aronson examined student interaction. The results of Aronson’s research demonstrated that students, regardless of sex or race, tended to treat one another more favorably owing to interactive conversation in groups. Although assisting others through their troubles was not the study’s main objective, it was shown that communication allowed pupils to gain from one another. To put it another way, communication fosters empathy by allowing parties to express their needs and viewpoints. Sharing personal experiences may link individuals and encourage them to lend a hand, share, and volunteer in order to form a more cohesive group, as McAdams noted. There are more methods to utilize communication to share and assist others. One efficient strategy for leaders to motivate others is via public speaking on a crucial topic. People will become more motivated to solve the issue as a consequence of feeling that they can do it and that the solution will have a significant effect.

There is a crucial phase that demands a choice to be taken when the problem has been identified. To be able to help the other person, a wise choice must be made. Thinking critically on a situation allows for objective analysis and evaluation of the issue in order to come up with a workable solution. Amos Tversky and Daniel Kahneman conducted a study in the 1970s that revealed how individuals often choose alternatives without carefully weighing the advantages and disadvantages of each. They observed that individuals often jumped to conclusions too quickly due to prejudice stemming from prior experiences. This kind of quick fix, however, is not the greatest one. To avoid coming up with a biased approach in respect to being prosocial, it is vital to consider all of the potential options. This is done so that several perspectives on the problem’s solution may be considered, and a value judgment can be formed. Therefore, it’s vital to consider a situation critically in light of the demands of others and to avoid drawing hasty judgments.

Because communication and critical thinking alone might provide someone the potential to behave prosocially, these two particular skills have a greater influence on helping others than other skills. In a manner similar to how information is received via a means of communication, digested through the application of critical thought to a problem, and then responded to by being able to assist someone else in need.